Unable to connect from the View Client on Windows 7 to the View Connection Server after installing the patch kb2482017 or kb2467023

This occurs when you have installed one of these patches, 2482017 or 2467023.

If you have already installed these patches, you can install VMware Client (build 353760) or uninstall the patches.

If you have not installed these patches, delay the installation of the patches until you have installed VMware Client (build 353760).

VMware Client build 3537 has been tested on:

  • Enterprise 32 bit +  Internet Explorer 8
  • Enterprise 64 bit +  Internet Explorer 8
  • Home 32 bit +  Internet Explorer 8 

The Client patch can be downloaded from here. Enter your credentials, accept the EULA and download the appropriate file:

  • If you are using 32-bit, use VMware-viewclient-4.5.0-3537.exe.
  • If you are using 64-bit, use VMware-viewclient-x86_64-4.5.0-3537.exe.

To apply this patch

  1. Click Start > Settings > Control Panel > Add or Remove Programs.
  2. Choose the previously installed VMware Client and click Remove.
  3. Navigate to where you downloaded VMware-viewclient-xxx-4.5.0-3537.exe and run the executable file.
  4. Follow the installation installation wizard to complete installation.
  5. Reboot the computer.

Very Important: VMware Clients with build number 3537 or later are not affected by this issue.

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