Moving to Office 365/Exchange Online? A good idea?

Reducing IT costs: Especially in challenging economic times, organizations need to cut costs wherever possible—but without reducing capabilities.

Increasing predictability of IT costs: Replacing or upgrading on-premises IT systems can require significant one-time capital expenditures.

Increasing user productivity: Users face growing volumes of email, and need tools to help them manage it more efficiently.
Enhancing collaboration: Increasingly mobile and distributed workers need technology that helps them work together wherever they are.

Reducing IT administration: IT can be stretched thin and spend too much time managing hardware, updates, and upgrades.
Increasing reliability and availability of email: Email is a business-critical application, and many organizations face challenges keeping it running—especially with shrinking IT budgets.

Staying up-to-date with the latest technology: To stay competitive and recruit the next generation of talent, businesses need to have the latest functionality. But, upgrading on-premises software can be a significant undertaking.

1 Simplified Administration

Managing corporate email can be complex. With Exchange Online, many of the most time-consuming tasks are taken care of by Microsoft, including the management of hardware, updates, and upgrades. Additionally, Exchange Online delivers a streamlined administration experience, making it easier for IT administrators to configure and manage email services in ways that benefit the business.

2 Conclusion

The benefits of moving email to the cloud are clear; including lower costs, increased agility, simpler management, and higher-quality services. Exchange Online meets these expectations by delivering a wide-range of features and capabilities that support anywhere access, protection and compliance, and simplified administration.

But now the real world experience with Exchange Online

If your organization is using google DNS servers. You will be redirected to the Exchange Online servers in America not Dublin if you live in The Netherlands.

Exchange Online works the best if you use cached mode.

The Question is do you want is you using Microsoft Remote Desktop Services or Citrix XenDesktop or VMware Horizon (View)

Cached Exchange Mode in a Remote Desktop Session Host environment: planning considerations
Limits to using personal folders (.pst) files over LAN and WAN links.

My Conclusion:
Exchange Online is great for most organizations. Lower costs, increased agility, simpler management, and higher-quality services.

But is your organization using Microsoft Remote Desktop Services or Citrix XenDesktop or VMware Horizon (View). You need think twice for you migrate.

As IT admin you don’t want ost files locally on Remote Desktop or XenDesktop or VMware View Servers & Desktops or on your file server.

Saving money can mean angry & complaining customers….

Exchange Administrator’s toolkit

There are lots of tools for Exchange Server available, you can find most of them at the Exchange Server Wiki (some of the tools listed are for previous versions of Exchange).

Here is a short selection from the vast collection available:

Block iOS devices with Block-IOS-Devices.ps1 Script

Microsoft keeps a list of problems: Current issues with Microsoft Exchange ActiveSync and third-party devices

After some problems at a customer i looked deeper at these problems.
Most problems come’s with iOS devices (iPhone and iPad)

Sow I made a list of al iOS versions (6,7 and 8) and there problems.

To keep this simple i created a powershell script: Block-IOS-Devices.ps1 or you can download it from the Technet Script Libary: Block iOS devices with Block-IOS-Devices.ps1 Script

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Rapid growth in transaction logs, CPU use, and memory consumption in Exchange Server 2010, Exchange 2013 and Office 365 when a user syncs a mailbox by using an iOS 6.1-based or iOS 6.1.1-based device

Yesterday i was at customer who had problem dat transaction logs Rapid growl.
It was on a Exchange 2013 Server with CU5.

For Exchange 2010 there was released a KB http://support.microsoft.com/kb/2814847

This is still a issue for Exchange 2010, Exchange 2013 and Office 365.

Microsoft has al ready blocked IOS 6.1 – 6.1.1 devices at Office 365.

Server was OK…. But When i run Get-EASDeviceReport.ps1 i saw some IOS 6.1 devices. Sow we going to block this IOS versions.

Powershell:
New-ActiveSyncDeviceAccessRule -querystring “iOS 6.1 10B141” -characteristic DeviceOS -accesslevel block
New-ActiveSyncDeviceAccessRule -querystring “iOS 6.1 10B142” -characteristic DeviceOS -accesslevel block
New-ActiveSyncDeviceAccessRule -querystring “iOS 6.1 10B143” -characteristic DeviceOS -accesslevel block
New-ActiveSyncDeviceAccessRule -querystring “iOS 6.1 10B144” -characteristic DeviceOS -accesslevel block
New-ActiveSyncDeviceAccessRule -querystring “iOS 6.1.1 10B145” -characteristic DeviceOS -accesslevel block

Tune and optimize performance of your Office 365 connection

Microsoft has published a new course on Office 365 Performance Management at the Microsoft Virtual Academy, which contains 11 modules across planning and troubleshooting areas including:

  1. Office 365 Performance Management Course Introduction
  2. Office 365 Datacenters and Network
  3. Planning for Office 365 Internet Capacity – Exchange Online
  4. Planning for Office 365 Internet Capacity – Lync Online
  5. Planning for Office 365 Internet Capacity – SharePoint Online
  6. The Baselining Model for Internet Capacity Planning
  7. Best Practices & Real Customer Projects Planning Internet Capacity
  8. Planning for Office 365 Firewalls Whitelisting
  9. Performance Troubleshooting Process and Tools Used
  10. Performance Troubleshooting Tests
  11. Troubleshooting SharePoint Online Customizations

Microsoft Exchange 2013 Public Folder Directory Sync Support Scripts

Microsoft has recently updated the Microsoft Exchange 2013 Public Folders Directory Sync Support Scripts to version 15.00.1017.003.

Brief Description
Scripts to enable creation of public folder related objects in the O365 Active Directory and synchronization of public folder related Active Directory objects between on-premise and O365 directories.

Overview
Use this scripts if you need to do one of the following – – Initial creation of mail enabled public folder objects in the destination Active Directory for public folder migration from Exchange 2007 or 2010 to Exchange 2013 – Synchronization of mail enabled public folder objects from cloud to on-premise Active Directory – Synchronization of mail enabled public folder objects from on-premise to cloud Active Directory – Synchronization of public folder mailbox objects from cloud to on-premise Active Directory

Important update available for Exchange Server 2013 hybrid deployments

An important update is now available to resolve issues customers are currently experiencing when using the Hybrid Configuration Wizard (HCW) to create a new or manage an existing hybrid deployment with Microsoft Exchange Server 2013.

If you currently have an Exchange 2013-based hybrid deployment configured, you will not notice any issues unless you rerun the HCW as part of updating or managing your existing hybrid features. Unless you need to reconfigure your hybrid deployment, you can simply wait for the next update of Exchange Server 2013 (Cumulative Update 6) to correct this issue with the HCW.

For Exchange 2013 organizations creating new or managing an existing hybrid configuration with the HCW, the following HCW error message indicates you are experiencing the issue this update addresses:

Subtask CheckPrereqs execution failed: Check Tenant Prerequisites Deserialization fails due to one SerializationException: Microsoft.Exchange.Compliance.Serialization.Formatters.BlockedTypeException: The type to be (de)serialized is not allowed: Microsoft.Exchange.Data.Directory.DirectoryBackendType

If you experience this issue, contact Microsoft support to obtain the fix as documented in KB2988229. This fix requires Exchange Server 2013 Service Pack 1 (SP1) or Cumulative Update 5 (CU5).

Once the Interim Update (IU) is applied, customers can successfully run the HCW and complete configuring a hybrid deployment with Office 365.

Exchange Tools

Here I’ll share some free tools that can help simplify Microsoft Exchange deployment, troubleshooting, and administration. Some of the tools are simple—but still convenient—whereas others provide some powerful functionality.

There are some tools you can use during deployment to ease the process and reduce issues in the future, tools you can use for troubleshooting to reduce down-times, and tools you can use during day-to-day administration to monitor server health and perform tasks.

Microsoft Exchange Server Deployment Assistant

Microsoft’s Exchange Server Deployment Assistant is an online tool that produces a custom step-by-step checklist you can utilize during a server installation or upgrade. It first asks you questions about your current and desired deployment environment, such as the deployment type (on-premise, cloud, or hybrid), migration questions, desired features/functionality, and other miscellaneous caveats that impact the installation or upgrade.

Microsoft Remote Connectivity Analyzer

Microsoft’s Remote Connectivity Analyzer is a website with many tools to help test and troubleshoot connectively of Exchange servers, Outlook, Lync, OCS, Office 365, and POP, IMAP, and STMP email. Plus it offers downloadable Connectivity Analyzer Tools for local testing and a message header analyzer.

PFDAVAdmin and ExFolders
These are tools that enable you to perform tasks on Exchange public folders and mailboxes, such as checking or changing permissions. It can also connect to mailboxes, check the contents, and generate reports. PFDAVAdmin is for Exchange 2000, 2003, and 2007 and ExFolders is the updated version for Exchange 2007 and 2010 SP1 and later.

Jetstress

The Jetstress tool simulates disk I/O load on your server, allowing you to specify the amount of simulated Exchange users and profiles. This can help you verify the performance and stability of your server before installing Exchange and putting it into production-use.

Exchange Server Role Requirements Calculators

These are calculator tools that give sizing recommendations for your particular Exchange server roles for both client access and mailbox. The 2010 version is focused on mailbox calculations while the 2013 version includes recommendations on sizing Client Access servers too.

Exchange Environment Report

This Exchange Environment Report tool is from Steve Goodman and is a PowerShell script that generates an automatic overview of your Exchange environment. It supports Exchange 2003, 2007, 2010 and 2013 servers and database availability groups. It reports the number of and details about the servers, mailboxes, roles, and versions. It also gives you useful status on the Database Availability Groups (DAG) and non-DAG databases.

Exchange Reports

Exchange Reports offers reports on overall information about your Exchange Environment, supporting Exchange 2010 & Exchange 2013. You can keep an eye on configuration changes and status with Group Reports, Single Group Information, Mailbox Report, Single Mailbox Information, Message Tracking, and Environment Report.

The program doesn’t require any installation, but requires .Net 4.0, Powershell 2.0, and Remote Powershell access to the Exchange Server. Reports can be saved in history and also exported to Excel.

Microsoft Exchange Server MAPI Editor (MFCMAPI)

Microsoft’s Microsoft Exchange Server MAPI Editor (MFCMAPI) tool provides access to MAPI stores, useful when troubleshooting Exchange and Outlook issues, which can serve as a replacement to the old Microsoft Exchange Server Information Store Viewer. You can open and navigate through the message stores that are exposed through MAPI.

Free Exchange Monitor

The Free Exchange Monitor from SolarWinds supports Microsoft Exchange Server 2000 and 2003. It keeps tabs on the Exchange server stats, services, mail queue sizes, and host server health. In addition to notifying you of outages it can be useful in troubleshooting Exchange server problems and even help with pro-active monitoring, for instance detecting growing mail queues that can indicate bigger issues like transport failures, Internet connection failures, and virus activity.

Free Exchange Monitoring

This is another monitoring application, but from ManageEngine and supports Exchange Server 2003, 2007, 2010, and 2013. It gives stats on server health and Exchange services. It also provides details on the client access server, transport, Active Sync counters, and delivery aspects. You can generate real-time performance reports to be downloaded or emailed in PDF format.

Exclaimer Outlook Photos

Exclaimer Outlook Photos can help you import staff photos into the Active Directory so they’ll show up in the Outlook People Pane, SharePoint profile, and on Microsoft Lync. It can auto-match pictures from a batch to names or other data in Active Directory, and even automatically crop and center the photos as well.

Certificate Manager for Exchange 2007

Exchange 2007 enables SSL within IIS by default, but creating and managing SSL certificates via PowerShell commands can be confusing. However, the Certificate Manager for Exchange 2007 from U-BTech eases the process with a GUI.

You can generate an Exchange 2007 Certificate Signing Request and process the Certificate Authority and enable certificates for Exchange 2007 Services (POP, IMAP, SMTP, IIS, UM). Plus you can include additional subject names in a single certificate. It supports import and exporting as well.

Exchange PST Capture

Exchange PST Capture from Microsoft will search your network for PST files and then import those files to mailboxes in your organization. It supports both on-premises Exchange Server 2010 and 2013 and Exchange Online. This tool can help, for instance, during the initial deployment of an Exchange Server, to move local Outlook data files into the Exchange Server.

LINK

Guided walkthroughs for Exchange and Office 365 & Lync

Here are some of the helpful guided walkthroughs for Microsoft Exchange Server, Office 365 and for Lync Server,

Exchange Server

Outlook Connectivity Guided Walkthrough – Troubleshooter
http://aka.ms/outlookgwt
Troubleshoot ActiveSync with Exchange Server
http://aka.ms/easgwt
Exchange Server 2010 Datacenter Switchover
http://aka.ms/2010DatacenterSwitchovergwt
Troubleshoot Public Folder Replication for Exchange Server 2003
http://aka.ms/2003pfgwt

 
Exchange Online / Office 365

Mail Flow Guided Walkthrough for Office 365 – Troubleshooter
http://aka.ms/FixEmail
Office 365 Outlook Connectivity Guided Walkthrough – Troubleshooter
http://aka.ms/outlookconnectivity
Setting up a mailbox that multiple users can access and use
http://aka.ms/sharedgwt
Sending email from another person’s mailbox or from a group in Office 365 Guided Walkthrough
http://aka.ms/sendasgwt
Accessing other people’s mailboxes in Office 365 Guided Walkthrough
http://aka.ms/mailboxaccessgwt
Creating and managing resource mailboxes (conference rooms/equipment) in Office 365
http://aka.ms/resourcegwt
Sharing calendar and contacts in Office 365 Guided Walkthrough
http://aka.ms/sharedfoldersgwt
Hybrid Migration Troubleshooter
http://aka.ms/hybridmigrationgwt
Hybrid Environment Free/busy Troubleshooter
http://aka.ms/o365freebusygwt

Lync Online

Set up Lync Online external communications
http://aka.ms/lyncgwt1
Troubleshooting Lync Online sign-in for admins
http://aka.ms/LyncSignIn
Troubleshooting Lync Online sign-in for users
http://aka.ms/lyncsigninusers

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Exchange 2013 Platform Options

For BDMs and architects, this model describes the available platform options for Exchange 2013. Customers can choose from Exchange Online with Office 365, Hybrid Exchange, Exchange Server on-premises and Hosted Exchange. The poster includes details of each architectural option, including the most ideal scenarios for each, the license requirements and IT Pro responsibilities.

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