Exchange Shared Cache Service restarts frequently in Exchange Server 2013 Cumulative Update 5

After you install Microsoft Exchange Server 2013 Cumulative Update 5, your monitoring solution indicates that the Microsoft Exchange Shared Cache Service restarts frequently.

This problem occurs because the managed availability probes that monitor this service have a time-out value that is too sensitive for standard operation. This causes the managed availability process to restart the service.

As of Exchange Server 2013 Cumulative Update 5, this notice and the frequent restarts of the managed availability process are considered not to be a concern.
Therefore, you can safely ignore the problem.

Microsoft has published a Windows PowerShell script that you can use to disable the probes to prevent the Exchange Shared Cache service from restarting.

Download the script.

Exchange Server 2013 Cumulative Update 5

The Exchange team is announcing today the availability of our most recent quarterly servicing update to Exchange Server 2013. Cumulative Update 5 for Exchange Server 2013 and updated UM Language Packs are now available on the Microsoft Download Center.

Cumulative Update 5 represents the continuation of our Exchange Server 2013 servicing and builds upon Exchange Server 2013 Service Pack 1. The release includes fixes for customer reported issues, minor product enhancements and previously released security bulletins. A complete list of customer reported issues resolved in Exchange Server 2013 Cumulative Update 5 can be found in Knowledge Base Article KB2936880.

Attention for a couple of items in particular about the Cumulative Update 5 release:

  • Based upon customer feedback, Exchange Team introduced improvements to OAB management for distributed environments. You can read more about this in a post by Ross Smith IV on the Exchange Team blog. Customers who have deployed Multiple OAB Generation Mailboxes are advised to read this post to help avoid unnecessary OAB downloads.
  • Cumulative Update 5 includes a Managed Availability probe configuration that is frequently restarting the Microsoft Exchange Shared Cache Service in some environments. The service is being added to provide future performance improvements and is not used in Cumulative Update 5. More information is available in KB2971467.

Update Rollup 6 for Exchange Server 2010 Service Pack 3

The Exchange team is announcing today the availability of Update Rollup 6 for Exchange Server 2010 Service Pack 3

Update Rollup 6 for Exchange Server 2010 SP3 resolves the issues that are described in the following Microsoft Knowledge Base (KB) articles:

  • 2960652 Organizer name and meeting status field can be changed by EAS clients in an Exchange Server 2010 environment

  • 2957762 “A folder with same name already exists” error when you rename an Outlook folder in an Exchange Server 2010 environment

  • 2952799 Event ID 2084 occurs and Exchange server loses connection to the domain controllers in an Exchange Server 2010 environment

  • 2934091 Event ID 1000 and 7031 when users cannot connect to mailboxes in an Exchange Server 2010 environment

  • 2932402 Cannot move a mailbox after you install Exchange Server 2010 SP3 RU3 (KB2891587)

  • 2931842 EWS cannot identify the attachment in an Exchange Server 2010 environment

  • 2928703 Retention policy is applied unexpectedly to a folder when Outlook rule moves a copy in Exchange Server 2010

  • 2927265 Get-Message cmdlet does not respect the defined write scope in Exchange Server 2010

  • 2925273 Folder views are not updated when you arrange by categories in Outlook after you apply Exchange Server 2010 Service Pack 3 Update Rollup 3 or Update Rollup 4

  • 2924592 Exchange RPC Client Access service freezes when you open an attached file in Outlook Online mode in Exchange Server 2010

  • 2923865 Cannot connect to Exchange Server 2010 when the RPC Client Access service crashes